Yes, being that I work for Car Pros Automotive as the Customer Care Director, I am bias; however, I am also a customer. I have my car serviced at the Car Pros Kia/Suzuki service department on 72nd and South Tacoma Way--even though I'm still driving a Nissan--yes, Car Pros services other makes too. I can say firsthand that Car Pros, a family owned and involved dealership, treats its customers and employees with equal respect. From the owner to the lot porters, Car Pros people will greet you with a smile, listen to your transportation needs, and make sure you get assisted. Additionally, Car Pros strives to consistently provide quality service and sales at low cost while maintaining the highest level of ongoing customer satisfaction. Car Pros also has an open door policy to allow customers to express their concerns so that they may be addressed swiftly and efficiently. If you yourself have any transportation needs, you can contact your Customer Care Representative, Andrea, directly at 253-830-2801 or via email at andrea@carpros.com or the General Manager of Car Pros Kia of Tacoma, Nick Phillips at (253) 830-5491 or via email at nick@carpros.com Also, Car Pros Kia's service departments offer: Competitive Pricing - the same low prices offered by independent mechanics and quick lube franchises, State of the Art Equipment and Facilities, Convenient Appointments, Complimentary Shuttle Service, After Hours Drop-Box, Convenience, Convenience, Convenience, Free WiFi in Lounge, Service Loaners Available, Factory Trained Technicians Expansive Selection of Vending Options, Genuine Kia Parts, Guaranteed by Kia.