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Spokane Valley Yellow Pages > Heating > Country Homes Power Equipment

Country Homes Power Equipment

5323 E Sprague Ave, Spokane Valley, WA 99212
Country Homes Power Equipment Mojo 2/ 5
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Brands:
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Reviews (7)
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First To Vote
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sheepdip

sheepdip

Thursday, April 1, 2010
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Poor followup
Bought 3 items @ N. Division store over $6000.00 total. After the sale they don't follow up with a thank you or remember who you are. Items one in particular was mis represented just to make the sale,customer satisfaction is not their ...

Read more at spokane.citysearch.com
Recommended: Yes
Clint

Clint

Tuesday, February 23, 2010
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Wood Stove Chimney Installation Support‎
Jerry at Country Homes wouldn't refer my request for wood burning stove installation to their sub-contractors because I bought the stove used. He refered me to Spoaken Chimney. Hey...great for the referal, but what poor loyalties to help out their sub contractors and throw a little work their way! Yeah, I got the Stove for $400 used versus $2800 new, but there is still a profit to make on the install if they want.‎

Read more at maps.google.com
Recommended: Yes
Mark Hel

Mark Hel

Wednesday, October 21, 2009
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Chainsaw Tuneup Scam
I'm very disappointed in the service of Country Homes Power Equipment.

I purchased a new Stihl chainsaw Farm Boss in the Summer of 2008. At that time they offer a package to purchase a spare chain and 3 tuneups for roughly the price of a new chain. It seems like an easy decision. The catch is that you have to do the tuneups during their slow time in January and Febrary. I still agreed.
I cut about 5 cord of wood and the saw was everything I hoped for.

February came around and I had to use my 1st tuneup coupon. Eventhough the saw probably didn't need anything, I brought it in anyway.

In September go to cut wood again and I drain out the fuel with stabilizer and put new fuel and oil with stabilizer like stihl recommends, and start the saw. I limb a down tree and can't get through the first cut before it stalls. It stalls when you give it any gas. I check the air filter chain tension and everything one usually does when this happens before I feel its a plugged jet or carb issue. I was frustraded so I got my old echo chainsaw out filled it with gas and finished the day.

I called the service department at the northside and they said to bring it in. When its done the clerk said $80.00. I explained what happened and he told me that it was old bad gas and that is not warrenty. I told them this was the 1st use since I got it back from a tuneup. They didn't care. I said it dosen't seem fair that if it comes back from Country Homes from a tuneup, it should run even if it was 6 months. He dissagreed. He said I should drain the gas every month and run it for 5 minutes with new gas and that gas can go bad in a month. He also told be that Stihl was behind in technology because the carb jets are getting smaller and gas is getting worse and it happens.

He really didn't talk good about Stihl for being a Stihl Dealer. I said why would I come back as a repeat customer and he said that this is the best he can do. I said full price was the best he could do to keep a customer and he said yes.

My first thought is that the FREE tuneup they give you January really makes you PAY for a tuneup in the fall.

I will drive to Post Falls Idaho to get all my Stihl chainsaw needs and not recommed Country Homes to anybody

Read more at spokane.citysearch.com
Pros: They are a Stihl Dealer
Cons: They Don't Stand Behind Their Service
Recommended: Yes
Mark H.

Mark H.

Wednesday, October 21, 2009
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Chainsaw Tuneup Scam
I'm very disappointed in the service of Country Homes Power Equipment. I purchased a new Stihl chainsaw Farm Boss in the Summer of 2008. At that time they offer a package to purchase a spare chain and 3 tuneups for roughly the price of a new ...

Read more at www.insiderpages.com
Recommended: Yes
August

August

Saturday, October 10, 2009
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Bad Warranty Policy ‎
On July 1 09 I purchased a New Husqvarna 6752, . It was taken in on Sept 15th and was told I they where 10days out. On Oct 5th, They told me I hit a rock and it ruined the motor and was not covered by warranty. I asked if the lawnmower had a key in the shaft? Ray repair manager told me, it had a key. I asked Ray what was the key's job. He explained key was design to break then hitting a foreign object, so as to protect the shaft and motor. I asked if my key in my mower was broke? He stated it was not. I explained that would clearly be failer of a part to do it job. He stated he could only help me with discount on parts. I express I wanted a new mower or my money back. Ray could not help me and smiled. I went to currently contacted Husqvarna, here is what they had to say: Response (Corey McClelland) Dear August, I regret to hear that your engine drive shaft was accidentally damage recently. Your limited warranty will only cover repairs due to manufacturers defects and does not ...

Read more at maps.google.com
Recommended: Yes
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