Terrible customer service....Beware!
We went to the Keg in Kirkland for my wife's birthday dinner. From the start, our waiter, Jason, was in a huge rush, spoke way too fast and was gone before we could say anything. He brought our food and then when we were done, he didn't even bring us our bill or offer dessert. He asked if he could just run our card since he was really busy. Weird.....then, he returned with the receipt and no credit card...I had to chase him down to get my card back and he said he was losing his mind it was so busy, however, when I found him, he was talking with a girl in the bar area. We had a funny feeling about our card and when we got home, we checked our account online and sure enough, there was an extra charge on our card. We called the mgmt at the Keg and it turns out he voided the first charge and never told us about it, yet the bank put the funds on hold. Beware this Keg, go to Lynnwood instead. Much better service and atmosphere!
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