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Stetner Auto Body

13036 Lake City Way NE, Seattle, WA map
Your locally owned Seattle Washington area Collision Repair Specialists for over 40 Years!
Stetner Auto Body Mojo 0/ 5 Your locally owned Seattle Washington area Collision Repair Specialists for over 40 Years!
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Consumer Message
<br><br>Stetner Auto Body &amp; Painting has been serving the Seattle area with the highest quality auto body repair since 1971. &#x000A0;We are a second generation, family owned business proudly serving the city of Seattle Washington. &#x000A0;Visit our website today or give us a call for more information.. We provide auto body repair and painting services for a large variety of automobiles.
 
 


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Citysearch User

Citysearch User

Friday, January 2, 2009
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Great Work and Pretty Fast by Jeff L. at InsiderPages
The crew at Stetner's worked great with my insurance and the car rental folks. The car was ready in a few days and looked good as new. They even vacuumed it out, which had nothing to do with the external damage to the car. Outstanding service!

Read more at seattle.citysearch.com
Recommended: Yes
Hooptie

Hooptie

Monday, August 25, 2008
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I am being generous w/ a 2 star rating.
The original estimate was drastically underestimated so they could get the nod from my insurance company to go ahead w/ the repair. Had the correct estimate been written the car would have been totaled. Now I have a car thats worth 14K, that just had 11K worth of work done. Anyone want to buy it?

A 7 day repair turned into 30. Once I finally got the car back, AC did not work, cruise control did not work, airbags light was on...plus some other random electrical problems. They seem to farm out lots of the work, so they had the constant ability to point fingers elsewhere. I would have give them 1 star, but they earned a star by being courteous and proactively telling me to grab my ankles.

Read more at seattle.citysearch.com
Pros: Nice on the phone
Cons: Wrong, late, excuses, poor work
Recommended: Yes
tim_d

tim_d

Saturday, November 17, 2007
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Stetner has been great for many years and many cars
I've gone to Stetner Auto Body for many years and always had good luck. They do great work and are efficient with my time. Recomended.
-Tim D

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Pros: all
Cons: none
Recommended: Yes
dfalin

dfalin

Friday, September 14, 2007
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Stetner's was great!
I did not have any issues whatsoever as the above poster did. I came in for an estimate, which they did immediately, on the spot, while I waited. They made an appointment with me to do the repair, and they told me it would take three days. On the third day they called and said your car is ready!!! It looked great, and the price was exactly as quoted. They are a very busy shop and I had to wait two weeks for my appointment, but it was well worth waiting for. I got 6 estimates by the way, and they were right in the running. The estimates ranged from $100 lower than theirs (for a junky on man show shop) to hundreds of dollars higher than them at several other shops. All in all I was completely satisfied. Deidre Falin

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Recommended: Yes
sscott24

sscott24

Tuesday, August 28, 2007
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WORST CUSTOMER SERVICE EVER!!!
I was more then dissatisfied with the service I received at Stetners, I took my car in on a Friday to get an estimate and it was still running its not like it would have been hard. The man I first talked to was really pleasant and said he would have it done by Monday. Well Monday rolls around and I call to see if it is done it?s not? no big deal I can wait a few more day so I call again on Thursday, then on the following Monday and I get the same song and dance ?we are short handed? ?give us one more day? ? I will fax it to you? Tuesday comes and I need the estimate I call and talk to Mr. Stetner what an awful man, he told me that they weren?t interested in my car because I had taken it to another shop that had damaged it! I was amazed at how rude he was I just wanted a free estimate they do say they do that but no. The thing that bugged me the most is fine if you didn?t want to do it tell me three weeks ago not after you promise and promise to get it done!!!!

I would never bring my car to this shop!!!!!

Read more at seattle.citysearch.com
Recommended: Yes
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