Thank goodness for the staff and manager at the Elegant Bride salon. I am not an easy to fit woman but they found a dress for me that really showed off my best features and minimized what I wanted to minimize. When you are not sure what looks good on you its true you need to trust a dress consultant at the shop. I must reccommend the team here for they know the dresses inside and out. Just like the show "Say yes to the dress" some times your friends or family are not your best fashion advisors. Turst the staff here especially Irina.

This was the first place I went to and like most brides I had no clue what to expect so when I came for my appointment i was excited to try some gowns on. That excitment went away when the owner of the store began to repeatably make comments to the bridal consultant that was working with me about some nonsnese they had going on. We would be in the middle of me trying on a gown when he would pull her aside yell at her, then have her go do something else that would take a million years, all the while i am standing there in the dress just watching the whole show! I think it is completly unprofessional to #1 talk to any person the way he did to the consultant and #2 in front of a BRIDE! I was so uncomforable and shocked at his behavior that I could not continue to watch and decided to leave in the middle of the appointment! I could not believe anyone would run thier buissness this way! Please avoid this store....trust me you will not be sorry at all!!!!

I went to this shop looking for a bridal gown when I walked in there was a man and women arguing (turns out that they ate the owners) they finally quit fighting to ask me what I wanted,when I told them that I was looking for a bridal gown they were not happy that I didn't have an appointment. The man Steve gave us a tour and then let me select some gowns to try on. Later as I was trying on dresses the man Steve was just standing watching me try them on as of he was worried I was going to do something wrong and then he pulled the girl that was helping me aside only to tell her to make a sale or else things where not going to me good! I was I'm disbelife, it is so disrespectful to scold your employees in front of customers! The girl who by the way was super sweet returned all embrassed because she knew I had heard everything and apologized for her bosses horrible lack of commen sense! Then to top it off and make it worse I found a dress I loved but the moment I came out I heard the man pull the girl aside once more and scold her some more, that was the final straw! They lost a sale that day because of that man for being so rude and pushy! I think he needs to learn that there is a place and time to talk about pushing a sale and scolding employees and in front of customers is not the right thing to do!

I live in Wenatchee, but my soon to be family in-law and some of my best friends live in Tacoma, so I am in that area a lot. I found a dress from a designer on line that I liked and their website said that the Elegant Bride carried their dresses. I called and a man picked up. I asked him if I could see if they had a dress in and he told me he could not because otherwise I would not come in and could miss out on another dress I might like. I told him I was sorry, but that I live in Wenatchee and it is a 3.5 hr drive one way and my fiance and I have a one year old together and that it is hard to just make the trip and that if they didnt have the dress than I probably wouldnt come in anyways. He told me that he understood and would look for me and call me back. He then told me they had a $25 try on fee that would be applied to the dress if I bought it. He said it was because people come in and try on thier dresses but then go somewhere else to buy it and they wanted to make sure they were getting paid for thier time. OK, I kinda understand. But I dont know any other place that charges a try on fee and when I ask other places if they do, they always say no and think its wierd that some place would do that. I know I went there with my friend 3 years ago and it seemed fine, a little small though. but I guess it has changed. the guy never called me back., so im not going there. I was very unhappy with their unwillingness to help me.

The selection at this store is decent. I was disappointed that I went to the shop during a Casablanca trunk show (when they are supposed to have a bunch of that designer's dresses in stock so that you can try them on if you've seen them on the website). They only had about 1/2 of the Casablanca dresses I wanted to try. I had tried on a certain Casablanca style at La Belle Reve in Bellevue, and kind of liked it, so I wanted to show my mom when we went together to Elegant Bride. But, they didn't have it. Also, I found it very frustrating that you cannot take pictures of the dresses. If I can't see how it photographs, I'm not willing to pay $1500 for it. Also found it annoying that I could not get into the dresses myself, or have my mom help me (the saleslady has to put it on you). I became so frustrated with the dress-search, that I decided to have my dress custom made. I ended up paying more than I would have liked ($2600), but, I am happy to see that money going directly to the designer.