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Tool Guru Subaru & Import Auto Repair
Reviews (4)
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First To Vote
MAVEN
Level 2
Tuesday, June 1, 2010
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WOW Service!
The owner himself does the repairs, and he did an excellent job on my Legacy. He did my 105K service with some extra stuff, and replaced my clutch. I called around before choosing this shop-- I saved a whopping $900 from my dealership quote!! Highly recommended...I will be back.
Price Range: $750 - $1,000
Recommended: Yes
Sunday, July 4, 2010
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Thanks!
Great service, he took the time to explain exactly what the repair entailed (I am car-illiterate!).
Price Range: $100 - $200
Recommended: Yes
Tuesday, May 31, 2011
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IN BOBBY WE TRUST
wow bobby ur a great guy .....thanks 4 the work on the subaru, god bless !! for the rest of ya ( IN BOBBY WE TRUST) great sevice if you go anywere else ur not thinkin.......
Price Range: $500 - $750
Recommended: Yes
Saturday, February 12, 2011
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Value:
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Quality:
Lowered prices don't make up for lowered standards.
Appt #1: Took my car in for a new clutch, Tool Guru gave me an awesome deal. Told me I needed my valve cover gaskets replaced as well.
Appt #2: Brought car in for valve cover gaskets, told them it’s been squeaking when the clutch is not engaged. They replaced the valve cover gaskets for a fair price. Told me the squeaking is probably a defective throwout bearing & to come back in a week if it doesn’t go away.
Appt #3: Brought it back a week later due to squeaking & a check engine light. They realized it wasn’t the throwout bearing as they assumed, but the clutch slave cylinder needing to be replaced. They couldn't read the check engine code. Told me to come back for the slave cylinder.
Few days later noticed a large stain on my driveway, realized it was gear oil. An entire quart of it, as there wasn’t a drop on the transmission dipstick. Enraged. Called Tool Guru to express our displeasure & give them the chance to correct the situation.
Appt #4: Few days later, gave them my car for TWO DAYS to replace slave cylinder and fix whatever “happened” to cause my car to leak gear oil. They didn’t charge us labor, which was appreciated. Replaced clutch slave cylinder & said an axle wasn’t seated all the way, which caused the oil leak. Accused me of hitting a curb and “dislodging” the axle. They supposedly drained the remaining gear oil & replaced it with synthetic gear oil as we requested.
Few days later, noticed a NEW large stain on my driveway, again gear oil. Furious. Took my car to a new shop who, within 20 MINUTES, found & showed me the seal that had been damaged when Tool Guru removed & reseated the axle during the clutch replacement. This new shop also noted that the "new" gear oil appeared very dirty & showed me metal chunks & sludge on the magnetic drain plug. This indicated that my transmission had not been serviced at all by Tool Guru. When we called Tool Guru about this they played dumb.
Overall had a horribly disappointing and irritating experience at Tool Guru and will never return or recommend.
Appt #2: Brought car in for valve cover gaskets, told them it’s been squeaking when the clutch is not engaged. They replaced the valve cover gaskets for a fair price. Told me the squeaking is probably a defective throwout bearing & to come back in a week if it doesn’t go away.
Appt #3: Brought it back a week later due to squeaking & a check engine light. They realized it wasn’t the throwout bearing as they assumed, but the clutch slave cylinder needing to be replaced. They couldn't read the check engine code. Told me to come back for the slave cylinder.
Few days later noticed a large stain on my driveway, realized it was gear oil. An entire quart of it, as there wasn’t a drop on the transmission dipstick. Enraged. Called Tool Guru to express our displeasure & give them the chance to correct the situation.
Appt #4: Few days later, gave them my car for TWO DAYS to replace slave cylinder and fix whatever “happened” to cause my car to leak gear oil. They didn’t charge us labor, which was appreciated. Replaced clutch slave cylinder & said an axle wasn’t seated all the way, which caused the oil leak. Accused me of hitting a curb and “dislodging” the axle. They supposedly drained the remaining gear oil & replaced it with synthetic gear oil as we requested.
Few days later, noticed a NEW large stain on my driveway, again gear oil. Furious. Took my car to a new shop who, within 20 MINUTES, found & showed me the seal that had been damaged when Tool Guru removed & reseated the axle during the clutch replacement. This new shop also noted that the "new" gear oil appeared very dirty & showed me metal chunks & sludge on the magnetic drain plug. This indicated that my transmission had not been serviced at all by Tool Guru. When we called Tool Guru about this they played dumb.
Overall had a horribly disappointing and irritating experience at Tool Guru and will never return or recommend.
Price Range: $750 - $1,000
Recommended: No
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Business Details on Tool Guru Subaru & Import Auto Repair
Coupons
Bring Us Your Dealership Repair Quote: We Will BEAT IT By Up To 50%
No coupon needed: Just bring your dealership repair quote to us, and we will BEAT that price! We can do the same job and save you up to HALF!
Tool Guru Subaru & Import Auto Repair
221 170th Street S. Spanaway,WA 98387
(253) 310-8883
221 170th Street S. Spanaway,WA 98387
(253) 310-8883
Expiration Date: 12/31/15
FREE 76-point Comprehensive Vehicle Inspection ($40 Value!)
Includes TEST DRIVE and interior & exterior, under-the-hood, & on-rack inspections. During the 76-point, we'll check things from your windshield wipers, to your charging system, to your fluids, to your brakes, and etc. Feel good about driving on the road again!
Tool Guru Subaru & Import Auto Repair
221 170th Street S. Spanaway,WA 98387
(253) 310-8883
221 170th Street S. Spanaway,WA 98387
(253) 310-8883
Expiration Date: 4/30/11
BRANDS
Baja, Hyundai, Isuzu, Pilot, Accord, Eclipse, Datsun, B9 Tribeca, Civic, Mazda, Mercedes Benz, Lexus, Japanese, Kia, Infiniti, Odyssey, 4Runner, Legacy, Elantra, Maxima, Nissan, Accent, Acura, Mitsubishi, Corolla, Crv, Camry, Jetta, Outback, BMW
PRODUCTS
Mufflers, Oil Pumps, Cabin Air Filter, Seals, Shifters, Emergency Brakes, Tailpipes, Hoods, Headers, Torque Converters, Wipers, Fuel Pumps, PCV Valves, Dynamometers, Tail Lights, Hydraulic Hoses, Sprockets, Brake Shoes, Lights, U Joints, Brakes, Brake Pads, Lamps, Disc Brakes, Heater Core, Evaporators, Antifreeze, Cv Joints, Pads, Check Engine Light, Drivelines, Belts, Hydraulics, Crankshafts, Brake Lights, Fans, Bushings, Doors, Brake Hose, Piston Rings, Car Computers, Fan Clutches, Exhaust Systems, Transmissions, Accessories, Struts, Automatic Transmissions, Alternators, Brake Drums, Transaxles, Cruise Controls, Fog Lights, Wiring Harness, Batteries, Pistons, Transfer Case, Flywheels, Driveshafts, Speedometers, Filters, Exhaust Manifold, Catalytic Converters, Starters, Pressure Plates, Axles, Shoes, Heaters, Mirrors, Starters & Ignitions, Hoses, 5 Speed, 4 Speed, 6 Speed, Performance Parts, Engine Blocks, CV Boots, Spark Plugs, Air Conditioning, Radiators, Shock Absorber, Abs, Rotors, Shocks, Axels, Gauges, Rear Brakes, Idler Arms, Wiring, Hitches, Water Pumps, Sensors, Radiator Fans, Overdrives, Fuel Filter, Standard Transmissions, Valves, CV Axles, Sway Bars, Auto Parts, Tachometer, Head Gaskets, Exhausts, Differentials, Rack & Pinions, Dashboards, Hubcaps, Keys, Cv Axels, Timing Belts, Oil Pans, Dash Lights, Engines, Mig, Suspension, Cylinder Heads, Oxygen Sensors, Fuel Tanks, Springs, Gear Boxes, Power Steering, Serpentine Belts, Keyless Entry, Carburetors, Power Seats, Horns, Electrical, Switches, Intake Manifolds, Locks, Fuel Injection, Ball Joints, Tail Pipes, Drums, Fuel Systems, Air Bags, Radiator Hoses, Intake Systems, Steering Columns, Front Brakes, Cv Shafts, Gears, Fuses, Steering, Stereos, Defoggers, Headlights, Antennas, Thermostats
SERVICES
Pressure Testing, Brake Inspections, Adjustments, Head Rebuilding, Carburetion, Fill Fluids, Airbags, Repair Shop, New Parts, Factory Scheduled Maintenance, Radiator Flushes, Remanufactured Parts, Lamp Station, Rebuilt Parts, Door Handles, Diagnostic Computer, Fuel TAnk, Transfer Cases, Driveability Evaluations, Sales, Seat Belts, Leak Detection, Repairs, Fan Clutch, Stereo Installation, Transmission Overhauls, Engine Repair, Engine Installation, Clutch Overhauls, Crankshaft Rebuilding, Hauling, Transmission Installation, Road Tests, Clutch Installation, Jump Starts, Electrical Systems, Engine Overhauls, Overhauls, Fluid Flushes, Used Parts, Maintenance, Engine Rebuilding, Tie Rod Ends, Tailgates, Flushes, Block Rebuilding, Rod Rebuilding, Transmission Filter, Drive Shaft Rebuilding, Deliveries, Parts & Vehicles Bought, Troubleshooting, Air Conditioning Systems, Winterization, Major Repairs, Computer Diagnostics, Refurbished Parts, Parts, Road Testing, Head Milling, Transmission Rebuilding, Testing, Cylinder Head Rebuilding, Coolant Flushes, Rear Bumpers, Mounting, Welding, Minor Repairs, Sunroofs, Truck Repairs, Recycling, Oil Changes, Auto Repairs, Exhaust, Suspension Rebuilding, Warranties, Power Windows, Bumper To Bumper, Rebuilding, Winching, Consultation, Pick Up, Guarantees, Auto Inspections, Rewiring, Differential Rebuilding, Scheduled maintenance, Recharging, Car Repairs, Fenders, Tune Ups, Transmission Flushes, Battery Installation, Estimates
SPECIAL_SERVICES
Saturdays, By Appointment, Same Day Service, Parking, Towing, Weekends, Next Day Service, No Appointment Necessary, Walk Ins, Emergency Services
OTHER
Foreign Cars, Front Wheel Drive, Asian, Rear Wheel Drive, Muscle Cars, 4X4, SUVs, Licensed, Hot Rods, Economy Cars, Trucks, Sedans, Mechanics, All Wheel Drive, Used Cars, Vans, Late Models, Cars, Luxury Cars, Professionals On Staff, Minivans, New Cars, Insured
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Hours Open
| Monday | 8:00am to 6:00pm |
| Tuesday | 8:00am to 6:00pm |
| Wednesday | 8:00am to 6:00pm |
| Thursday | 8:00am to 6:00pm |
| Friday | 8:00am to 6:00pm |
| Saturday | 11:00am to 5:00pm |
| Sunday | 10:00am to 2:00pm |
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